Intellicus Enterprise Reporting and Business Insights 18.1

Uninstalling Intellicus 4.x

0 views June 28, 2020 0

Windows
Here are the steps to uninstall Intellicus 4.x installed on Windows:

Stop Intellicus services

  1. Right-click Intellicus Report Server icon appearing on system tray.
  2. A context menu appears.
    • Click Exit option.
    • The Service is stopped and the Intellicus Report Server icon is removed from the system tray.

OR

Stop Intellicus Report Server and Intellicus Portal if they are running using shortcuts.

Stop Intellicus Services
Figure 4: Stop Intellicus Services

Note: Stop all the other applications which are using Intellicus

Uninstall Intellicus

Steps to uninstall Intellicus are provided in InstallingIntellicusOnWindows.pdf.

This file is placed at path:

<installation folder>\Intellicus\docs\Manuals\

Delete files and folders

Files

Uninstall program may not delete some of the files and folders.  Delete following files:

For Windows XP / Windows 2003:

  • C:\WINDOWS\system32\IntellicusEngineService.exe
  • C:\WINDOWS\system32\IntellicusEngineService.ini

For Windows 2000:

  • C:\WINNT\system32\IntellicusEngineService.exe
  • C:\WINNT\system32\IntellicusEngineService.ini

Folders

  • Intellicus\Jakarta folder contains old compiled class files and old tomcat server. If this folder is not removed, Intellicus may continue using old files to give un-expected results or errors.

Delete Intellicus\Jakarta folder. Path of this folder is:

<installation folder>\Intellicus\

  • Intellicus\jre folder contains java runtime. If this folder is not removed, Intellicus may  continue  using  old  files  to  give  un -expected  results  or errors.

Delete Intellicus\jre folder, if exists. Path of this folder is:

<installation folder>\Intellicus\

  • Intellicus\ReportEngine folder contains old log files and other property files. If this folder is not removed, Intellicus may give un-expected results or errors.

Delete Intellicus\ReportEngine folder.  Path of this folder is:

<installation folder>\Intellicus\

  • Intellicus\Studio folder contains old log files and other property files. If this  folder  is  not  removed,  Intellicus  may  give  un-expected  results  or errors.

Delete Intellicus\Studio folder.  Path of this folder is:

<installation folder>\Intellicus\

Linux / Solaris
Here are the steps to un-install Intellicus from Linux / Solaris:

To stop Intellicus Server
Run the file shutdown.sh.  This file is available in Intellicus/reportengine/bin folder.

./shutdown.sh

To stop Intellicus web server
Run the file shutdown.sh. This file is available in Intellicus/jakarta/bin folder.

./shutdown.sh

After stopping the report server and web server, remove Intellicus folder.

Please refer InstallingIntellicusOnLinux.pdf and InstallingIntellicusOnSolaris.pdf for more information.

These help documents are placed at path:

<installation folder>/Intellicus/docs/Manuals/