Intellicus Enterprise Reporting and Business Insights 19.1

Downloading Server Logs

0 views June 28, 2020 0

Actions taken by server are logged in log files.  Actions that are logged will depend on value set in Log Level property on Server page.  When the log file size reaches 10 MB, server automatically renames the log file and opens another one.

To open Server page, click Navigate > Administration > Configure > Server. Click the Log Files link under the General tab. This page lists all the log files that the server has created but not yet purged.  Latest log file, ReportEngine.log is used by server.

Bootup log files capture these startup actions and store them in bin folder of Report Engine (Intellicus Installation PathIntellicusReportEnginebin). Bootup Log file captures system time and version of the Report Server along with its configuration details.

Server Log Files dialog
Figure 2: Server Log Files dialog

To download log files
  1. Select files by checking respective check-boxes. To download all the log files, check the checkbox available in the header row.
  2. Click Download Log Logs will be archived as a zip file and downloaded to the specified location.

As you go on selecting the files from the list, following information is displayed just below the table.

  • Number of selected files
  • Total file size
  • Approximate zip file size
To purge one or more log files
  1. Select files by checking respective check-boxes. To purge all the log files, check the checkbox available in the header row.
  2. Click Purge Log

Note: ReportEngine.log/ReportClientlogs.log file would not be purged.