Intellicus Enterprise Reporting and Business Insights 19.1

Mobile Devices

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Intellicus web server admins can manage their mobile device users for the respective server through the web portal. In manage users, they can add or delete a device, set the status of the device (active, pending, blacklist, delete), assign a mobile device policy, and view some basic information like last accessed by, last accessed date and registration date. This helps the admin user to monitor and control the access of data (on mobile devices) given to other users.

To manage mobile devices,

  1. Open the Intellicus Web portal with the respective server credentials
  2. Go to Navigate – Administration – Manage Users – Mobile Devices

Manage Mobile Devices User
Figure 1: Manage Mobile Devices User Page on Web Portal

Registration Mode

You can access these settings by clicking the setting button button at the top right corner.

To begin with, admin can set if an incoming connection request from a device –

  • Automatically be added (Registration Mode should be set to Automatic)
  • Generate a request to add (Registration Mode should be set to Request).
  • Added manually (Registration Mode should be set to Manual). In this case if a device tries to connect to a server an error message pops up to connect to report server admin.

Once you set a required registration mode, click Save. Based on your preference the devices can be added automatically or manually to the server.

Note: The number of devices that can be added to an Intellicus web server is a license governed operation. The maximum number of devices you can add is specified in your license. You can also view Licensed Devices information at the bottom of the page to know the maximum number of devices that can be added on this server.

Add Devices

Whether you set registration mode to manually add device, or to any other value, admin users can always manually add devices to the Intellicus web server. To add a device, the admin must have the Unique Device id of the Intellicus mobile application on that device.

Click Add Device on the Mobile Devices page.

Device window
Figure 2: Add Device window

In the Add Device window, you need to input the Unique Device Id. You need to provide a Name of your choice to this device. Set the Status to Active, Pending or Blacklist and set a Policy for this device.

To restrict this device’s user’s access to a specific Organization in Intellicus, select the Restrict to box.

In Intellicus, users can create different organizations for a set of users based on department, roles etc. If you restrict a mobile device user id to a specific organization, the user will only be able to view the allowed content for that organization’s users.

You can also specify a User type that is specify the device user as an admin, designer or an end user.

Click Add once you input the required values.

View and Manage Added Devices

You can view the list of added devices to the Intellicus server on the Mobile devices page. If the list is long you can search to view required devices information. You can search by device id, name, status type, policy or last accessed by. The list shows the devices based on the search criteria you input in the search boxes (these are visible below each field’s heading).

For instance, if you enter a policy name in the policy name search box, all the devices with the respective policy are listed.

You can change the status or policy assigned to a device in the list view. You can also change status of multiple devices at once by selecting the respective devices from the left pane and selecting a status from the status option present at the left of registration mode option.

If you want to delete a device, select the device and change the status to Delete and click Save.

Click on Save, once you make the required changes.